Privacy Policy

Effective Date: 2025-01-01

Last Updated: 2025-01-01

Direct IT Ltd (Canada) (“Direct IT”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website directit.ca and related services.

Information We Collect

You provide:

Name, email, phone, job title, company name

Details submitted through forms, emails, or demo requests

We collect automatically:

IP address, browser type, device, operating system

Pages visited, time spent, clicks, referral source

Cookies and analytics data

We may receive from third parties:

Analytics providers (e.g., Google Analytics, LinkedIn Ads)

Business directories and partners

How We Use Information

We use your information to:

Respond to inquiries, demo requests, and proposals

Send updates, newsletters, and event invitations (with your consent)

Improve our website and services

Deliver relevant marketing campaigns

Meet legal and regulatory requirements

Maintain website security

We will never sell your personal information.

Sharing Your Information

We may share data with:

Service providers (hosting, analytics, email tools) under strict confidentiality

Partners and clients when necessary for project delivery

Legal authorities if required by law or to protect our rights

Cookies & Tracking

We use cookies to improve functionality and measure website usage.

You can accept or decline non-essential cookies.

Disabling cookies may limit some website features.

Data Security

We use secure servers, encryption, and access controls to protect information. While no system is 100% secure, we follow best practices and will notify affected parties if a breach occurs as required by law.

Data Retention

We keep personal information only as long as needed for business or legal purposes. When no longer required, we securely delete or anonymize it.

Your Rights

Depending on where you live, you may have rights to:

Access and correct your data

Request deletion

Withdraw consent to communications

Object to certain uses of your data

To exercise your rights, contact us at support@directit.ca

International Transfers

Some data may be processed outside Canada (e.g., cloud providers in the USA). We use safeguards such as contractual protections to secure these transfers.

Children’s Privacy

Our website is intended for business users. We do not knowingly collect information from children under 16. If you believe we have, please contact us for removal.

Policy Updates

We may update this policy from time to time. Any changes will be posted here with a revised “Effective Date.” Significant updates may also be communicated by email or a site notice.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Direct IT Ltd (Canada)

[Insert Mailing Address]

Email: support@directit.ca